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resole! disappointment
Started by trish
Posted: October 26, 2010 at 19:37
after 4 yrears happy use and 4 pairs being re soled to mitigate the very high initial cost I have now been told that for the latest MBTs you cannot get a re soleing service !! I will be trying Reebok Toneing shoes ...at half the price!
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Re: resole! disappointment
Reply #1 by Stephen Harris
Posted: October 28, 2010 at 18:38
I have just been told the same and I am very dissappointed and angry as I paid a lost of money for what I throught was a quality produced. I have brought two pairs of sandels costing hundreds of Euros. I think it's a rip off and I shall tell as many people as I can so they don't get ripped off as well.
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Re: resole! disappointment
Reply #2 by David
Posted: June 1, 2011 at 07:12
Who told you they could not be resoled? Was it the resoling business, or an authorized MBT dealer that told you this and he/they say why? Exactly when do you mean by the "latest MBT's? What date does that start.

I just bought a pair of last years (2010) Sport 041 MBTs from an authorized dealer. He gave me an addressed shipping label and mailingenvelope for the resoling service. I got them new with a $100 discount from the normal US $240 price because they were last year's model. He showed me this years model and said the only difference was a slightly different way the leather bands on the side overlap. This change wouldn't have any effect on resoleing them. You would almost have to have them side-by-side to notice the difference.
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Re: resole! disappointment
Reply #3 by cath
Posted: June 17, 2011 at 15:34
I had my MBT for two years and needed to get them resoled, so had them done by the MBT, and 6 month's later they have Completely ruined under neither of my shoes, and they will not do anything about it. MBT say to send them back to the head office but i would have to pay the cost again. feel really let down by MBT..Not going to buy another pair
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Re: resole! disappointment
Reply #4 by sprinl
Posted: September 4, 2011 at 11:17
I had my MBT for two years and needed to get them resoled, so had them done by the MBT, and 6 month's later they have Completely ruined under neither of my shoes, and they will not do anything about it. MBT say to send them back to the head office but i would have to pay the cost again. feel really let down by MBT..Not going to buy another pair
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Re: resole! disappointment
Reply #5 by Pierre
Posted: September 13, 2011
Don't be sad and read here:

My shoes have been re soled at 80 Euro, and finally both new soles
completely destroyed.

See? I saved you 80 Euro. Be happy, stay away from MBT
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Re: resole! disappointment
Reply #6 by Bonpet
Posted: October 20, 2011 at 09:30
Initially told when I bought two pairs of MBTs at John Lewis that they could be resoled through them. When I needed the service I went back only to be told that MBT have withdrawn the resoling service. I contacted MBTs official UK repair centre: Bolton Brothers, Newcastle who personally told me that MBT would not supply them with the soles they needed.
MBT is a rip off that want the initial sale for basically a shoe that cannot be repaired. In other words, a disposable shoe. Don't buy them because they are not worth the money.
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Re: resole! disappointment
Reply #7 by oldmate
Posted: January 8, 2012 at 23:14
VERY disappointed, my wife and I have bought 3 pairs between us, very little use and the padding compound in the heel of the sole disintergrates and falls out. talk about a shelf life. BEWARE these do not stand up to aging regardless of use.
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Re: resole! disappointment
Reply #8 by Sydney Sider
Posted: February 20, 2012 at 14:08
The MBT retailer told me when I bought them that Chapas were of the type that could not be resoled. Yes, the initial price was staggering to me at the time, however, the benefits were felt from the moment I began wearing them

I didn't know how long my Chapas would last, but whatever the price, they were worth it for the mobility they gave me

I've worn the Chapas almost daily for two years. I walk approx 2 kilometres each day to the shops, plus all the running around I do each day. The Chapas cost approx. $369 Australian, I think. So roughly, taking into account 365 days per year, the Chapas have worked out at approx. 50 cents per day. I think they'll last another year at least, which will mean they've cost approx. 33 cents per day for MOBILITY. I can walk like the wind in my MBTs and no longer hobble around the way I used to. That's got to be worth 33 cents a day, surely.

I won't even try to have them resoled and already have another new pair ready for when this pair wears out and to my mind, it's money well spent. I mean, where could you buy a bus or train ticket for an entire day, for 50 cents a day or less ? Nothing's built to last forever -- not even our lives or bodies. Why would MBTs be any different ? So maybe people should calculate the wear they've had out of their MBTs - and they might realise what a bargain they actually are (not including, of course, the rip-off versions which might 'look' like MBTs but which can do you considerable harm and end up costing a fortune in medical and lifestyle terms)


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Re: resole! disappointment
Reply #9 by Dollar Bill
Posted: March 13, 2012 at 19:55
I also had the padding disintegrate on two pairs MBT shoes. The soles
and uppers are in very good condition. This must be a design flaw. Don't
know what to do. About two years old.
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Re: resole! disappointment
Reply #10 by Indiaza
Posted: March 28, 2012 at 18:51
I couldn't read all of the posts but it seems that after 2008, maybe 2007, when the owner of MBT left the company, the quality went down (you can find this information on line) .Perhaps the original MBTs could be resoled. The newer ones are made with layers of glued materials and the glue shows. I had been wearing the same two pair of MBTs for ten years and only the sandal (Kisumu) straps stretched a tad. The Sports Shoe is still perfect. I don't think there are any traditional MBTs after 2007-8. The reviews I am reading are mostly complaints. The originals were/are wonderful. The original creator of MBT always has played hide and seek--I don't think there was anything but a marketing firm for MBT, no corporate headquarters. But there are a lot of sales sites in the Gulf and faux Arabic names of the shoes -- so maybe he hangs out in Abu Dhabi and Dubai (great places to travel through, by the way). In any case, the MBT creator's new brand kyBoot is out there in the souq but not in the U.S. (for one) and he is playing hide and seek with his new brand. I just returned my last brand of MBTs and will not purchase them again. Time to move on. I don't know yet of a brand that will replace the traditional MBTs.
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Re: resole! disappointment
Reply #11 by Sara
Posted: October 6, 2012 at 09:46
I have 3 pairs of MBTs and, as several of you have said, the improved mobility they offer is fantastic. But as everyone has observed the padding in the rear half of the sole perishes quite rapidly. This is hugely disappointing and we should all, as MBT customers, complain using every electronic medium we can so that potential customers are alerted to these issues unless/ until the company reverts to its original quality standards. This seems to be the only way to get some companies to take notice these days.
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Re: resole! disappointment
Reply #12 by jim sim
Posted: June 25, 2013 at 16:16
I wore them very infrequently, but still about 2 years latter the
stuffing in between the soles just started falling out in pieces. I have
very few miles on them and now after sitting in my closet, into the
trash they must go.I just had a pair of Mephisto sandals resoled and
they look and feel like the day they came out of the box new, Jim
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Re: resole! disappointment
Reply #13 by tom t
Posted: October 30, 2013 at 16:51
After reading comments on this forum, it made me realize why my MBT's are detoriating
so quickly. The last pair I sent to Resole America several months ago and they called to tell
me the shoes could not be resoled due to the deterioration of the padding and had to be
trashed. My present pair is only a year old and already the padding is crumbling. So long
MBT.
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